Policies and Certificates
Quality Policy
The goal of Keypoint Abrasives Ltd and Keypoint Industrial Solutions Ltd is to achieve superior levels of customer satisfaction. The commitment of each member of our staff is essential to the realisation of this goal.
Senior management recognises that quality excellence can best be achieved by preventing problems rather than by correcting them after they occur. For this reason we have implemented a risk-based process oriented QMS. Appointed members of the management team will take responsibility for ensuring that a continual improvement culture is established at all levels of the organisation. The business employs a management structure that develops authority and responsibility for quality management.
At this present time, the business focuses its attention on the following quality related goals:
1. To maintain certification to ISO 9001:2015 and continue to assimilate the requirements of the standard into the normal operating practices/processes of the business.
2. To ensure total customer satisfaction by implementing all applicable customer, statutory and regulatory requirements thereby becoming the preferred supplier to our customers.
3. To ensure continuous improvement in the business processes (in particular those pertinent to customer technical support) again ensuring that we are the preferred supplier to our customers.
4. To ensure ongoing company-wide awareness of quality related issues and the critical role that quality plays in our business activities.
5. To ensure our contracted services align to our own internal standards for quality.
Senior management considers the regulatory compliance and quality aspects of the business to be of paramount importance. A quality service that provides on-going customer satisfaction will guarantee the success of the business.
Copies of this policy will be kept available in designated locations for the benefit of all employees and stakeholders.
Keypoint undertakes to supply only safety equipment and/or related services that fully comply with the standards and regulations and claims made relating to those products and/or related services. Where appropriate, Keypoint will maintain up to date technical files and associated documentation to ensure that regulatory compliance information can be supplied upon request.
Where products are sourced from external organisations which hold technical files relating to the products being offered, Keypoint will request confirmation that these files are current, complete, contain appropriate conformity assessment information and, where relevant, regulatory compliance certificates and will take all necessary steps to confirm the validity of the compliance documentation held by that external supplier in respect of the products being sourced.
Where services are provided related to safety equipment sourced from external organisations, Keypoint will maintain approval from the manufacturer that the services provided are assessed and approved by the external organisation.
Quality certificates
Health and Safety Policy Statement
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Memberships and Awards
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Due Diligence
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